understanding the process
Take your time to search around the practice website to learn more about our approach to treatment to get a feel as to whether our practice would be a good fit for you.
After your initial questions have been answered on the website reach out to schedule a complimentary 10 minute phone consultation to speak with one of our providers in order share a bit about what's going on for you as well as to hear more about the specific therapists style and approach to treatment
Once you feel confident that you've found a provider who fits your needs reach out to our office to schedule an initial consultation. You don't need to know your treatment goals or diagnosis to start therapy - typically we discover this together during your initial consultation.
At the end of each month, you will receive your statement of services via e-mail. Send this form in to your insurance company, usually along with a 1500 Health Insurance Claim Form, to receive payment.
Your insurance carrier will process your claim, just like they would for a medical claim. If they have any questions about authorization of services, please feel free to have them contact your therapist here directly.
Our practice understands that insurance can be a large consideration for many of our clients. Because of this we aim to make the process as seamless as possible.
Like most private practice's, Manhattan Wellness Associates, accepts all insurance plans as an out-of-network provider.
We provide invoices that are easy to read and complete in order to make your reimbursement process simpler. In our experience, most clients with out of network benefits receive between 50% - 80% of the cost of their sessions, after the deductible is met.
UNDERSTANDING YOUR OUT-OF-NETWORK MENTAL HEALTH BENEFITS
The first step is to contact the Member Services phone number on the back of your health insurance card. Ask your insurance representative the below questions to understand your out-of-network mental health coverage and out of pocket costs.
Do I have out-of-network outpatient mental health coverage?
What is my out-of-network deductible?
What percentage of outpatient psychotherapy sessions are covered per session?
How many outpatient therapy sessions are allowed per calendar year?
What is the process for submitting claims?
Our office will provide you with monthly invoices that will include all of the necessary information for your claims to be processed.